We’re here to help.
We’re a small organization with just a handful of employees, but we always try our best to make our customers top priority! If you’re struggling with an issue, you can find the answer to any commonly asked questions here, or you can fill out the form below to open a ticket. We can’t wait to serve you!
Knowledge Base
Trying to place an order but getting a spam error
There are two common reasons for this error. To troubleshoot, first make sure your billing zip code matches the zip code on your card. If that isn’t the issue, try clicking around the website a little and visiting a few pages prior to placing your order (this helps the system know that you’re not a robot).
Bible in a Year Issues
We have moved away from Teachable and are now using Circle. View our FAQs here.
When will you ship my order?
We’re a small mom-and-pop run by a handful of people who love serving you! Most items ship within a few days of placing your order, but some items could be delayed due to an item being on backorder. Those items typically ship in 1-3 weeks. If you’re missing an order, please open a new ticket using the form.
Do you ship outside of the US?
Yes! We can ship anywhere! We also have a built in shipping rate calculator that you can put your address into at checkout to tell you your shipping costs.
What is your policy on shipping, returns, etc?
Please read our shipping policies page here.
What Bible translation does Phylicia use?
Phylicia uses a variety of translations because she likes to represent multiple English versions, but her primary versions she uses for her material are CSB and ESV.
More FAQs coming soon.
Open a Ticket
Due to the volume of emails we receive, we cannot reply to every one. Please try keep content to no more than two paragraphs. While you can use this form to contact us for non-technical help, we’re not a replacement for your local church, and we may not be able to provide answers to spiritual questions.