We’re here to help.
We’re a small organization with just a handful of employees, but we always try our best to make our customers top priority! If you’re struggling with an issue, you can find the answer to any commonly asked questions here, or you can fill out the form below to open a ticket. We can’t wait to serve you!
Knowledge Base
Trying to place an order but getting a spam error
There are two common reasons for this error. To troubleshoot, first make sure your billing zip code matches the zip code on your card. If that isn’t the issue, try clicking around the website a little and visiting a few pages prior to placing your order (this helps the system know that you’re not a robot).
Bible in a Year Issues
Teachable is known to have a few issues, but thankfully most of them can be solved easily! If your subscription has ended and you’d like to restart it, click here. If you need to update your card on file, you may need to login and click here.
When will you ship my order?
We’re a small mom-and-pop run by a handful of people who love serving you! Most items ship within a few days of placing your order, but some items could be delayed due to an item being on backorder. Those items typically ship in 1-3 weeks. If you’re missing an order, please open a new ticket using the form.
What is your policy on shipping, returns, etc?
Please read our shipping policies page here.
More FAQs coming soon.
Open a Ticket
Due to the volume of emails we receive, we cannot reply to every one. Please try keep content to no more than two paragraphs. While you can use this form to contact us for non-technical help, we’re not a replacement for your local church, and we may not be able to provide answers to spiritual questions.
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